Stevenella stands for freedom of movement for all who want it. Every member of our team is dedicated to the cause.
We understand your concerns about privacy. When you use the Stevenella mobile applications ("Apps") and our website, products or services (collectively, "Services"), you entrust us with your information. We want to assure you that we respect your privacy and the confidentiality of the information we collect in the course of our relationship with you.
How we collect information.
Personal information. When you use the app, we collect personal information that you provide through forms, applications, surveys and other online fields. This information may include your name, postal or e-mail address, social security number, cell phone number, username and password.
Privacy Statement. If you obtain services through us, we will use and share the information we collect from or about you in accordance with our Privacy Statement, which can be found here. California Residents: View the California Exit Notice here. These documents provide some choices regarding the use and sharing of your personal information.
Non-Personal Information. You may download and use the App to obtain certain information without telling us who you are or revealing any personally identifiable information. During such visits, we may collect, analyze or share information anonymously, such as when and for how long you use it, your Internet service provider (“ISP”), your Internet Protocol (“IP”) address, Location-based data, information you access, device or browser information, and the date and time of those requests. We use this information to generate statistics and measure app activity to improve app usefulness and customer experience.
We may also automatically collect and store information that does not identify individual users. This information includes IP addresses, browser type, ISP, referring/exit pages, operating system, date/time stamp and clickstream data. We use this information to improve the availability of our services.
Why we need your information.
Some of the purposes for which we process and use this data are:
process your request for services, products or information and verify your identity;
improve the quality of our services and develop new ones;
Improve security by preventing fraud and abuse;
To allow you to access the Services and Account, and to provide Services to your Account;
provide you with personalized offers;
comply with applicable legal requirements; and
To conduct analytics and measurements to understand how our Services are used.
How we share your information.
For the reasons described above and in accordance with the Privacy Statement, we may share information with our service providers, affiliates and other third parties. Where applicable, we limit sharing of your personal information, and you may opt-out of certain sharing as specified in the Privacy Statement and California Opt-Out Notice, if applicable.
We may share personal information that we collect from or about you with third parties, such as companies that perform services on our behalf to provide products or services you have requested. Where permitted by law, we may also share information we collect about you with companies with whom we have entered into joint marketing agreements in order to provide you with products and services. We may share your information with our affiliated companies (i.e. other companies in the Stevenella family) and non-affiliated companies for analytical, market research and marketing purposes as permitted by law. We may also disclose your information as required or permitted by law, such as to comply with subpoenas, respond to inquiries from government authorities, or defend against legal proceedings.
Finally, we may disclose your personal information as permitted or required by law. This may include companies that perform services on our behalf, including those that assist us in processing transactions, preparing and mailing statements, providing us with marketing services, or financial service providers. For example, we use a third party service provider, Plaid Technologies, Inc. (“Plaid”) to verify and collect your data from your bank or financial institution. Plaid enables our application to connect to your bank account. By using our Services, you authorize us and Plaid to access and transfer your personal and financial information from your bank or financial institution on your behalf. You agree to Plaid's transfer, storage and processing of your personal and financial information in accordance with Plaid's regulations
To protect the confidentiality and security of the personal information you transmit to us, we maintain appropriate administrative, technical, and physical safeguards that comply with applicable federal standards. We limit access to personal information obtained from our website to only those employees, agents and contractors who need the information to perform their jobs. If you choose to complete and submit a credit application to us, or access your account through our application, your personally identifiable information will be transmitted through an encrypted process. We also require our contracted service providers to protect customer information and to use the information they collect or receive to provide the services they provide to us. Please note, however, that no data transmission over the Internet or other networks can be guaranteed to be 100% secure. You are responsible for maintaining the confidentiality and security of your username and password. We will retain your information in accordance with our data retention policy, including for maintaining your relationship with us (if any) and for internal analysis.
You understand that Stevenella authorizes Stevenella to obtain information from your personal credit file or other information from Experian and/or TransUnion and/or equifax under the Fair Credit Reporting Act. You authorize Stevenella to obtain such information solely for credit pre-qualification purposes.
Third Party Links.
The App and our Services may contain links to third-party websites or social media applications or sites such as Twitter, Snapchat, Instagram, Facebook, etc. These functions are hosted by a third party. When you leave our environment, your interactions with these third-party applications, websites or features are governed by the privacy policies and practices of the associated companies, not ours.
Changes to this Policy.
According to general regulations. Sections 42-471, Stevenella's policy is to protect the privacy of your personal information by doing the following:
A sort of. protect any data, computer files and documents containing your personal information from misuse by third parties;
b. destroy, erase or render unreadable any data, computer files and files containing your personal information prior to disposal;
c. Protect the confidentiality of your social security number and other personal information;
d. Unlawful disclosure of your social security number and other personal information is prohibited;
e. Restrict and/or restrict other third parties' access to your social security number and other personal information; and
F. Limit access to your social security number and other personal information to those employees who need access to your personal information in order for us to provide you with legal services Restrictions and reasonable safeguards to prevent their access to your personal information.
In the event of a security breach of your personal information, we intend to comply with applicable state and federal legal requirements to provide notice and disclosure of the breach to you and the appropriate authorities.
"Personal information" in this section is defined as any information that you may provide to us that can be used to identify you personally, including, but not limited to, your name, email address, home address, telephone or fax number, social security number, driver's license number, state identification number, bank account number, credit or debit card number, passport number, alien registration number, and any business account number we assign to you.
If you have any questions, please contact us at [email protected].